Haptik
AI Business - Customer Support
Date Listed: Apr 11, 2026
Conversational CRM powered by generative AI to enhance customer support and automate interactions across multiple channels.
Trust & quality signals
Overview
Haptik is an AI-driven conversational CRM platform designed for enterprises to build and deploy intelligent AI agents that improve customer experience. It supports multiple use cases including customer service, sales, booking, and lead qualification, with omnichannel engagement across web, voice, messaging apps, and more. The platform offers multilingual support, real-time data integration, and seamless human-agent handoff, making it suitable for teams and professionals aiming to scale customer interactions efficiently.
Best for
Key strengths
- • customer support
- • AI agents for sales and booking
- • voice AI agents
Pricing
Model
PAID
Free plan / trial
No free plan · No trial
Custom pricing available upon request; enterprise-grade AI agents with tailored solutions.
Paid
Custom
Features & integrations
Features
- • customer support
- • AI agents for sales and booking
- • voice AI agents
- • multilingual support
- • omnichannel engagement
- • AI agent builder
- • real-time data integration
Integrations
Platforms
Developer / API
API availability: No
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Alternatives & tradeoffs
Pros
- + Useful for customer support
Cons
- − Paid access may be required for full features
Alternatives
- • 247.ai; AgentsForce; AgentX
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