1. Who we are

Try.Tools (available at https://try.tools) is a digital-tool discovery, comparison, and scoring platform. We also provide Free and Paid Tool Owner accounts for eligible owners to manage and request corrections to tool listings.

For privacy-related questions and requests, contact [email protected]. The legal identity and contact details of the responsible operating entity should be confirmed and provided where required by applicable law.

2. Information we collect

Depending on how you use Try.Tools, we may process the following categories of information:

• Account information: name, email address, authentication information such as a securely stored password hash, and account or subscription status.
• Usage information: search queries, search-result clicks, tool visits, recommendation views, and similar activity on the platform.
• Preferences and contributions: categories, interests, budget or platform preferences, saved tools, collections, reviews, and other information you choose to submit where those features are available.
• Technical information: IP address, device or browser information, security and diagnostic events, and identifiers used to operate the service. Our existing implementation describes server-side IP use for anonymous visitor classification and a session identifier stored in localStorage.
• Communications: support inquiries, submitted requests, correspondence, and communication preferences.
• Tool listing information: tool descriptions, websites, public contact details, social links, official references, and other information obtained from submissions or publicly accessible sources.
• Tool Owner and verification information: claimed-tool details, the business or official-domain email used for verification, verification results, supporting evidence, correction requests, approvals, declarations, and relevant administrative review records.
• Subscription and transaction information: selected plan, billing status, transaction references, payment dates, cancellation or refund requests, and records needed to administer subscriptions. Payment-card or financial details are processed by the applicable payment provider; whether Try.Tools receives any such details depends on the provider integration.

We ask users not to submit unnecessary sensitive personal information in verification evidence, support messages, or listing corrections.

3. How we use information

• Operate search, discovery, comparison, recommendations, and public tool listings.
• Calculate and refresh the Try Tools Score (TTS) using supported tool information and public signals.
• Maintain accounts, verify Tool Owner claims, review requested changes, and investigate inaccurate or unauthorized ownership assertions.
• Provide Free and Paid Tool Owner features and enforce permissions for TTS badges and other subscription benefits.
• Administer payments, renewals, cancellation, refunds, billing records, and related customer support.
• Generate, enrich, classify, and review AI-assisted tool descriptions, metadata, summaries, and perspectives.
• Send service-related communications and optional marketing or reminder messages where permitted.
• Maintain security, prevent abuse and fraud, diagnose errors, and comply with legal obligations.

4. Tool Owner claims, verification, and correction requests

When someone claims a tool, Try.Tools may request control of an official-domain mailbox or other appropriate evidence of authorization. We may record the method and outcome of verification and correspondence needed to resolve disputes or prevent impersonation.

Requests to change material listing details, such as an official website or software repository, may require additional evidence and administrator approval. Statements confirming authority to act for a tool and responsibility for submitted information may be retained as part of the verification record.

Successful ownership verification may be displayed publicly as an Owner Verified indicator. This is a verification status, not a publication of the owner's private verification evidence or email messages.

Following normal cancellation of a paid subscription, a listing may continue under the Free plan. The account, verification history, and listing information may therefore remain in use in accordance with this policy and the applicable retention rules.

5. AI processing and external information sources

Try.Tools may use third-party AI providers, such as OpenAI, Anthropic, and Google, to assist with generating, enriching, classifying, or reviewing tool information. Publicly available tool details, including official websites, public contact information, and social-profile links, may be supplied where necessary for these functions.

We aim to limit personal information shared with AI providers to what is reasonably necessary for the task. Tool ownership evidence, private support correspondence, and payment details should not be submitted to AI systems unless necessary, appropriately safeguarded, and covered by the applicable disclosures.

AI-assisted output may be checked, edited, rejected, or corrected by administrators. AI-generated information can be incomplete or inaccurate and should not be treated as independently verified solely because an AI system generated it.

6. Payments and service providers

Subscription payments may be handled by third-party payment processors, including PayPal. Payment providers process information under their own privacy notices and may share transaction identifiers, payment status, or other data necessary for subscription administration, refunds, fraud prevention, and recordkeeping.

We may also use service providers for hosting, data storage, email delivery, security, operational support, and AI-assisted processing. We share information with service providers only as needed for relevant services and subject to appropriate safeguards and legal obligations.

Information may also be disclosed where required by law, to investigate abuse, protect legal rights, or respond to valid legal requests.

7. Cookies, local storage, and usage controls

Try.Tools may use essential browser storage and similar technologies for session continuity, preferences, account security, and platform functionality. The existing implementation describes a session identifier stored in localStorage and server-side IP use for anonymous visitor classification.

Where analytics, advertising, or other non-essential tracking technologies are used, we will provide relevant disclosures and choices as required by applicable law. Further details should be provided in the Cookies Policy, where available.

8. Data retention

Under the existing retention practice, search queries, search-result clicks, and tool visits are deleted from the primary database after they are more than 90 days old. Daily cleanup may extend this by approximately one day. Copies may persist in backups until the applicable backup-retention period ends.

The 90-day rule does not apply to every category of information. Account details, Tool Owner verification and consent records, tool listings, correction requests, subscription and transaction records, recommendation views, and other product usage records may be retained for different periods according to operational, security, dispute-resolution, and legal requirements.

When information is no longer needed for these purposes, we will delete or anonymize it as appropriate. Exact retention periods for other categories should be documented and disclosed when confirmed.

9. Your privacy rights and listing corrections

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or restriction of processing of your personal information; object to certain processing; withdraw consent where processing is based on consent; or receive a portable copy of eligible information.

You may also request corrections to inaccurate or outdated tool information. A correction to a public tool listing is distinct from a request to rectify your own personal data: listing changes may require verification of the source, ownership, and accuracy of the proposed update.

Some information may need to be retained for legal, accounting, security, or dispute-resolution purposes even after a deletion or account-closure request. Rights and exceptions vary by jurisdiction.

10. How to contact us about privacy

To submit a privacy request, email [email protected] and explain the information or account concerned. We may request reasonable verification before disclosing, modifying, or deleting personal information.

We will respond within timeframes required by applicable law. For requests governed by the GDPR, the normal response period is one month, subject to lawful extensions.

11. Security and international processing

We use reasonable technical and organizational measures intended to protect information from unauthorized access, loss, alteration, or misuse. No online service can guarantee absolute security.

Because Try.Tools may use service providers operating in different countries, personal information may be processed outside your country of residence. Where required, appropriate safeguards will be used for international transfers. The relevant provider locations and transfer arrangements should be verified against actual operations.

12. Children

Try.Tools is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact us so we can review and take appropriate action. Additional age-related requirements may apply depending on local law.

13. Changes to this policy

We may update this Privacy Policy to reflect changes to our services, privacy practices, or legal requirements. Material changes will be communicated by appropriate means, such as a website notice, account notification, email, or renewed consent where required by law.

The effective date identifies when the updated policy is intended to apply. Previously collected information remains subject to applicable legal requirements and any required notices or consents.