Privacy Policy
This is version 1 of the Privacy Policy, effective 6 November 2026 until 12 December 2026. Read the current version
Privacy Policy
This Privacy Policy explains how try.tools collects, uses, stores, and protects personal data when you use our AI tool discovery, recommendation, review, and account features.
1. Who we are
try.tools is an AI-powered tool discovery and recommendation platform that helps users find, compare, save, and review software tools and digital services.
For privacy matters, the data controller is try.tools.
- Privacy email: [email protected]
2. Data we collect when you use the try.tools platform
When you use the try.tools platform, we may collect account, behavioural, technical, preference, communication, and user-generated data required to operate, personalise, secure, and improve the platform experience.
- Account data: email address, name, and securely stored password hash.
- Behavioural data: search queries, search result clicks, tool visits, recommendation views, and similar product usage events.
- Preference data: interests, categories, budget preferences, platform preferences, and tool type preferences.
- User-generated data: tool reviews, saved tools, collections, and imported browser data where you choose to provide it.
- Technical data: IP address used server-side for anonymous visitor classification and a session ID stored in localStorage.
- Communications data: newsletter opt-in status, notification preferences, and reminder email preferences.
3. How we use data
- To power search, discovery, comparison, and recommendation features.
- To personalise dashboards, saved tools, collections, and suggested tools.
- To send reminder emails or notifications where you have opted in.
- To calculate Trytools Authority Scores (TAS) using public signals and site-level quality indicators.
- To generate, improve, and review AI-assisted tool descriptions, summaries, metadata, and review-style perspectives.
- To protect the platform, diagnose errors, prevent abuse, and maintain reliable service performance.
4. AI processing
try.tools may use third-party AI providers such as OpenAI, Anthropic, and Google Gemini to generate, enrich, classify, or improve public-facing tool metadata, descriptions, summaries, and AI-assisted reviews.
Public tool contact details, such as public email addresses, phone numbers, websites, social links, and business addresses, may be included in prompts sent to these providers where required to validate or enrich a tool profile.
AI-generated content is labelled on the site where applicable. AI output may be reviewed, edited, approved, rejected, or corrected by try.tools administrators or moderators.
5. Your privacy rights
Depending on your location, including under GDPR Articles 15–22, you may have the following rights:
- Access: request a copy of the personal data we hold about you.
- Erasure: request deletion of your account and associated cascading data.
- Portability: export your data through Dashboard Settings → “Export my data”.
- Objection: object to certain processing, including by using the
allowTrackingtoggle in Settings. - Restriction: request that we restrict certain processing activities.
- Rectification: request correction of inaccurate or incomplete personal data or user-submitted tool information..
6. How to exercise your rights
To exercise your rights, contact us at [email protected]. Please include enough information for us to verify your identity and locate your account.
We aim to respond within 30 days where GDPR applies. If a request is complex or we receive multiple requests, we may extend the response period where permitted by law.
7. Children
try.tools is not directed to children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided us personal data, please contact us so we can take appropriate action.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the website, account dashboard, email, or a renewed consent prompt where required.
9. How long we keep data
We automatically delete search queries, search result clicks, and tool visits from our database once they are more than 90 days old. This runs daily, so deletion can take up to a day longer.
Copies can remain in our database backups until those backups are deleted. The 90-day period does not apply to other data described in this policy, including recommendation views and other product usage events, which we keep for longer.