Refund and Cancellation Policy

Effective Date: November 9, 2026

Website: https://try.tools

Billing Support: [email protected]

1. Overview

Try.Tools provides paid Tool Owner subscriptions that enable verified owners to manage their tool information, access supported TTS features, and maintain their listings on the platform.

We aim to provide clear and transparent subscription, cancellation, and refund conditions.

This policy applies to all paid Try.Tools Tool Owner subscriptions.

2. Subscription Payments

Subscription fees are charged according to the billing cycle and price displayed during checkout.

Subscriptions may automatically renew unless cancelled before the applicable renewal date.

Payments are processed through supported payment providers, including PayPal.

3. 14-Day Refund Request Period

Customers may request a refund within 14 calendar days of the applicable subscription payment date, including a renewal payment.

To qualify under our voluntary refund policy:

• The refund request must be received within 14 calendar days of the payment.
• The request must identify the relevant subscription or transaction.
• The Tool Owner must request removal of the associated tool listing from Try.Tools.
• The refund is subject to verification and approval.

Approved requests under this voluntary policy will normally receive a full refund of the eligible subscription payment.

Requests made after the 14-day period are generally not eligible under this voluntary policy, except where required by applicable law or approved at Try.Tools' discretion.

4. Tool Listing Removal Requirement

A refund under the voluntary 14-day policy requires removal of the associated tool listing from the Try.Tools directory.

When a refund is approved:

• The associated paid subscription will be terminated.
• The tool listing will be removed from the active public directory.
• Paid Tool Owner access for that subscription will end.
• Authorization to display paid-only TTS badges will end.
• Future recurring charges for the cancelled subscription will stop.

Removing a listing does not automatically guarantee approval of a refund.

5. Subscription Cancellation

Tool Owners may cancel their subscriptions at any time through supported account management features or by contacting [email protected].

Cancellation stops future recurring billing.

Unless immediate termination, a refund, or applicable law requires otherwise, paid subscription access normally remains available until the end of the current billing period.

When the paid subscription ends, the associated tool listing will be removed from the Try.Tools public directory.

Cancellation without an eligible refund request does not automatically entitle the customer to a refund for unused subscription time, except where required by applicable law.

6. Free Tool Listing After Cancellation

Try.Tools offers a free Add Tool submission process for eligible digital tools.

A Tool Owner who cancels a paid subscription may submit a new request to list the same tool for free.

The new submission:

• Must follow the standard Add Tool process.
• Is subject to listing guidelines and review.
• Does not guarantee automatic approval.
• Does not automatically restore previous listing details, visibility, or ranking.
• Does not restore paid subscription features or paid-only badge permissions.

Owners are encouraged to review these conditions before cancelling their paid subscriptions.

7. How to Request a Refund

To request a refund, email [email protected].

Include:

1. Registered account email address.
2. Tool name and listing URL.
3. Subscription payment date or transaction reference.
4. Reason for the refund request.
5. Confirmation that you request removal of the associated tool listing.

Suggested subject: Refund Request — Try.Tools Subscription

Try.Tools will review the request and may contact you for additional information.

8. Refund Processing

Approved refunds will ordinarily be issued through the original payment method.

Processing times may vary depending on PayPal, the card issuer, the customer's bank, and other payment processing circumstances.

Try.Tools is not responsible for processing delays caused solely by independent payment providers.

9. Refunds for Billing Errors

If you believe you were charged incorrectly, charged more than once, or billed after an effective cancellation, contact [email protected].

Verified billing errors will be corrected as appropriate.

Refunds arising from billing errors, unauthorized transactions, or mandatory legal rights are not conditional on the voluntary 14-day refund eligibility requirements.

10. Payment Disputes

Customers are encouraged to contact Try.Tools support to resolve billing concerns.

Nothing in this policy limits a customer's rights to seek assistance through PayPal, their payment provider, or applicable consumer protection mechanisms.

11. Changes to This Policy

Try.Tools may update this policy to reflect service, operational, or legal changes.

Changes affecting existing subscriptions will be communicated and applied in accordance with applicable law.

12. Applicable Consumer Rights

This policy provides Try.Tools' voluntary refund and cancellation arrangements.

Nothing in this policy limits or excludes mandatory cancellation, refund, or other consumer rights provided under applicable law.

Where applicable law provides greater protection, those legal requirements take precedence.

13. Contact

For subscription cancellation, refunds, or payment assistance:

Try.Tools Billing Support
Email: [email protected]
Website: https://try.tools